Privacy Policy

Introduction

Court Packet Builder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our court document assembly service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences

Document Data

When you use our service, we process:

• Uploaded documents and images
• Case titles and metadata
• Exhibit titles and organization
• Generated court packets

Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or sensitive payment information on our servers. We only retain transaction records and credit balances.

Usage Data

We automatically collect:

• IP addresses and device information
• Browser type and version
• Pages visited and actions taken
• Timestamps of activity

How We Use Your Information

• Service Delivery: To provide, maintain, and improve our court packet assembly service
• AI Processing: To analyze documents using Claude API for intelligent title suggestions and document categorization
• Security: To scan uploaded files for viruses and malware, and to prevent fraud and abuse
• Billing: To process payments and manage credit balances
• Communication: To send service-related notifications and respond to support requests
• Analytics: To understand usage patterns and improve our service

Data Security

We implement comprehensive security measures to protect your data:

• Encryption: All uploaded files are encrypted at rest using industry-standard encryption
• Virus Scanning: Every uploaded file is scanned with ClamAV antivirus software
• File Sanitization: Documents are sanitized to remove potentially malicious content
• Secure Transfer: All data transmission uses HTTPS/TLS encryption
• Access Controls: Your documents are only accessible to your account
• Rate Limiting: Protection against automated attacks and abuse
• Audit Logging: Security events are logged for monitoring and investigation

Data Retention and Deletion

Automatic Deletion: Generated court packets are automatically deleted 24 hours after first download for security and confidentiality purposes. Your cases and exhibits remain available for future packet generation.

Account Deletion: You can delete your account at any time. Upon deletion, all your documents, cases, and personal data will be permanently removed from our servers.

Backup Retention: Backup copies may be retained for up to 30 days for disaster recovery purposes, then permanently deleted.

Third-Party Services

We use the following third-party services:

• Anthropic Claude API: For AI-powered document analysis and title extraction. Documents are processed according to Anthropic's privacy policy and data usage terms.
• Stripe: For payment processing. Subject to Stripe's privacy policy.
• PostgreSQL/Database Hosting: For secure data storage.

These services have their own privacy policies and data handling practices. We recommend reviewing their policies.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your case data and documents
• Objection: Object to certain data processing activities

To exercise these rights, contact us at cognitive-foundry.com/contact.

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

California Privacy Rights

California residents have additional rights under CCPA, including the right to know what personal information is collected, disclosed, or sold, and the right to request deletion. We do not sell personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our service. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Website: cognitive-foundry.com
• Support: cognitive-foundry.com/contact